Intercommunication
Excellence for PAs, Secretaries and Receptionists
Telephoning
Basics of telephoning (structure, start and finish, special vocabulary)
Negotiations
Basics of negotiations, different types of negotiations (price, cooperation, conditions etc.)
Meeting
Different types of meetings (project meetings, international meetings etc.) the role of the facilitator / mediator
Marketing
Different types of marketing, market intelligence, marketing plans, business plans, marketing outlets
Presentations
Skills for international business, Participants will learn how to modify content and delivery of their presentations for greater effectiveness with international audiences
Exhibitions
Participants will learn and practice effective ways of dealing with overseas visitors to their stand
Interviewing
Participants will learn and practice holding interviews in English
Language Training
Designed to meet the exact needs (grammar, tenses, vocabulary)
Coaching
Specialist development, management coaching, succession management, change management