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Communication

Intercommunication

Excellence for PAs, Secretaries and Receptionists

Telephoning

Basics of telephoning (structure, start and finish, special vocabulary)

Negotiations

Basics of negotiations, different types of negotiations (price, cooperation, conditions etc.)

Meeting

Different types of meetings (project meetings, international meetings etc.) the role of the facilitator / mediator

Marketing

Different types of marketing, market intelligence, marketing plans, business plans, marketing outlets

Presentations

Skills for international business, Participants will learn how to modify content and delivery of their presentations for greater effectiveness with international audiences

Exhibitions

Participants will learn and practice effective ways of dealing with overseas visitors to their stand

Interviewing

Participants will learn and practice holding interviews in English

Language Training

Designed to meet the exact needs (grammar, tenses, vocabulary)

Coaching

Specialist development, management coaching, succession management, change management